Company Watch – Soul Machines shapes the future of virtual assistants

Soul Machines brings artificial intelligence and people closer together. When it comes to the future of education and customer service, virtual avatars are a key tool of the future. According to Juniper Research, digital assistants will generate cost savings of more than $8 billion a year in the next few years, and will help chatbots with faces to provide 24/7 service coverage.

The company brings together deep learning and everyday applications and, through its digital avatars and its developed AI systems, ensures unprecedented collaboration between man and machine. Soul Machines, they say, is the first human experience platform that offers companies the opportunity to offer digital interfaces and interactions.

Soul Machines – Changing the Face of AI (Source: Soul Machines)


The company combines computer-aided AI with unique digitalization technologies to give machines a face. Through digital interfaces and applications that range from service and support to sales and product, the company aims to lead companies into the next age.

To be able to offer the most realistic avatars possible, the company works with well-known celebrities and other people to document every emotion of the face and transfer it to their assistants. Leading innovators and brands are using Soul Machines™ AI HX™ platform to create new forms of digital interfaces today and to drive human-machine interaction forward.

The company announced in January 2020 that they had raised $40 million in a Series B financing round led by Temasek. Investors include Horizons Ventures, the University of Auckland, and Salesforce Ventures.


Post picture: Soul Machines

Alexander Pinker
Alexander Pinker
Alexander Pinker is an innovation profiler, future strategist and media expert who helps companies understand the opportunities behind technologies such as artificial intelligence for the next five to ten years. He is the founder of the consulting firm "Alexander Pinker - Innovation Profiling", the innovation marketing agency "innovate! communication" and the news platform "Medialist Innovation". He is also the author of three books and a lecturer at the Technical University of Würzburg-Schweinfurt.

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