Caper and Sobeys – the digitization of the Point-of-Sale

The future of retail. When talking to consumers, many wish to find a way around the annoying walk to the checkout. One solution is offered by Caper, the world’s first AI-controlled shopping cart. I already reported on the company’s innovative technology at the beginning of the year, but today there is a new milestone on the way to AI-controlled shopping.

As announced today, Caper is now using its Smart Cart technology at Sobeys, one of the largest food chains in North America. This partnership makes Caper and Sobeys the first chain to use automated checkout in live operation. Sobeys visitors to the 41,000 square-foot Point-of-Sale in Oakville, Ontario can test the power of artificial intelligence. This is just the start, because Sobeys operates more than 1,500 stores in Canada.

“We’re constantly looking for new ways to evolve the grocery shopping experience.” – Mathieu Lacoursiere, Vice President, Retail Support at Sobeys Inc.


Why a Smart Cart can help the shopping experience

In the past, I have conducted in-depth research on the retail shopping experience. All interviewees and respondents agreed that the long wait at the checkout was the most unpleasant experience. Even if there are already Self-Check-Outs, despite everything the shopping had to be taken out of the car and put on a checkout tape.

The Caper Smart Cart improves the entire shopping experience with its AI-supported scanning function. From interactive screen offers, recommendations tailored to the user to recipe ideas, the cart offers consumers a comprehensive range of products. If the partnership between Caper and Sobeys is a success, the technology can be rapidly scaled to serve many locations, which is particularly valuable for multi-branch retailers.

Caper and Sobeys are wonderful examples of how traditional industries can break new ground and use new technologies to actively shape the business world of the future.



Post picture: Caper

Alexander Pinker
Alexander Pinker
Alexander Pinker is an innovation profiler, future strategist and media expert who helps companies understand the opportunities behind technologies such as artificial intelligence for the next five to ten years. He is the founder of the consulting firm "Alexander Pinker - Innovation Profiling", the innovation marketing agency "innovate! communication" and the news platform "Medialist Innovation". He is also the author of three books and a lecturer at the Technical University of Würzburg-Schweinfurt.

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