Chatbots - Chancen für Händler

Chatbots – Opportunities for retailers in eCommerce and at the POS

Today, technology is evolving so fast that many retailers find it difficult to stay at the forefront of innovation. Chatbots, mobile payment, order-in-store - it soon seems as if new technologies are being added...
Innovation-Profiling

Media Days 2017 – Innovation-Profiling – Crime Scene “Future” (Keynote)

Companies are facing new challenges. Innovation-Profiling helps them to identify trends and technical innovations at an early stage.
Cahtbot Tools

Tools for chatbot development – an overview

Thanks to Microsoft, Slack and Facebook's efforts, as well as Facebook's decision to integrate chatbot capabilities into their Messenger, we experienced an unprecedented hype for the smart bots in 2016. The use of artificial...
digina Story

Our digital life – a digina story

Digital services and devices are changing our lives more and more. On one day alone, we generate 2.5 trillion bytes and I suspect that this number has become obsolete again at this moment while...
Digitaler Handel - Nachkaufphase

Customer needs in digital retail – after-sales

The after-sales phase is a central phase for the retail to ensure long-term customer loyalty. The perception that the consumer has in this section of his shopping has had a fundamental impact on his...