This is how we will work in the future – Gartner forecasts work trends in 2028

Gartner has looked to the future again, taking a closer look at how people will work in 2028 in a recent Work Trends Report. With the emergence of new business and technology trends, HR needs to take an active look at how tomorrow’s workplaces will transform.


“We Working” work trend

Currently, most teams in an organization consist of a group of people assembled based on a fixed reporting structure and working together according to traditional team principles. But by 2028, according to Gartner, the complexity of business goals will make this a different story. To achieve them, there will be an increased need for new knowledge and skills beyond the current boundaries. A dynamic way of collaborating and a new work philosophy called “We Working” is needed.

It involves creating smaller and more flexible teams in response to changing project requirements and ever-smaller timeframes and project packages. In doing so, the report continues, teams join together as they are needed at the time and as their skills and abilities can best support. To do this, management and HR professionals must invest in new software and tools that identify and leverage the skills and competencies of the right people.


Lifelong learning” as a work trend

By 2028, acquiring new digital skills will take on a new importance. There will need to be greater demand for new skills that enable innovative projects and ideas. Employees, according to Gartner, will need to keep their digital dexterity current to meet the demands.

HR departments must therefore offer opportunities for continuous learning and constantly adapt them.


Blur boundaries between personal life and entrepreneurship

The digital collaboration required for digital transformation will also further develop ecosystems. Networks will play an increasingly important role By 2028, employees will collaborate across languages and cultures, and they will do so without loss of context or meaning, thanks to cutting-edge software.


Personal life will also play an increasingly important role here. The networking of acquaintances, friends and companies is moving ever closer and will play an increasingly important role, especially in the work environment of the future.


The age of the robotic colleague

By 2028, intelligent machines will be ubiquitous, according to Gartner’s forecast. In the process, they will perform tasks that were previously done by humans, but they will also actively support and encourage employees.

But even beyond robotics, AI-driven applications will enable employees to work in increasingly customized ways, using digital doppelgangers of themselves to solve specific tasks. This will lead to a revitalization of work strategy and open up new opportunities for businesses.


Overall, Gartner says, our way of working will change. People will be looking for employers who want to make a positive difference in the world, not just focus on careers and money. The mix of all of the above and the human touch will give companies of the future the opportunity to actively shape and mold the world.

Alexander Pinker
Alexander Pinker
Alexander Pinker is an innovation profiler, future strategist and media expert who helps companies understand the opportunities behind technologies such as artificial intelligence for the next five to ten years. He is the founder of the consulting firm "Alexander Pinker - Innovation Profiling", the innovation marketing agency "innovate! communication" and the news platform "Medialist Innovation". He is also the author of three books and a lecturer at the Technical University of Würzburg-Schweinfurt.

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