Virtual Reality and Augmented Reality are gaining momentum. In retail in particular, these technologies can represent a quantum leap for the customer experience.
For many branches of industry, the blockchain technology represents a revolutionary change - and so does the retail industry. Many classic retail processes can be optimized with the help of this innovative technology. An insight into the possibilities...
Data will determine the jobs of tomorrow. In times of Big Data, data needs to be analyzed faster and more efficiently. In the coming decades, digitization and automation will play an increasingly...
Mobile technologies are part of our daily lives. Smartphones, tablets and the like have not only found their way into our living rooms, but also to workstations and shops. With the advent...
Today, technology is evolving so fast that many retailers find it difficult to stay at the forefront of innovation. Chatbots, mobile payment, order-in-store - it soon seems as if new technologies are...
The after-sales phase is a central phase for the retail to ensure long-term customer loyalty. The perception that the consumer has in this section of his shopping has had a fundamental impact...