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Kategorie: Innovation

3 areas that are revolutionized by blockchain

Blockchain Alexander Pinker -
Blockchain technology is on everyone's lips. More and more companies are working on adapting their business models to the Blockchain technology. Even though they still associate many of them with cryptocurrency, it...

Chatbots – Opportunities for retailers in eCommerce and at the POS

Artificial Intelligence Alexander Pinker -
Today, technology is evolving so fast that many retailers find it difficult to stay at the forefront of innovation. Chatbots, mobile payment, order-in-store - it soon seems as if new technologies are...

Media Days 2017 – Innovation-Profiling – Crime Scene “Future” (Keynote)

Events Alexander Pinker -
Companies are facing new challenges. Innovation-Profiling helps them to identify trends and technical innovations at an early stage.

Tools for chatbot development – an overview

Artificial Intelligence Alexander Pinker -
Thanks to Microsoft, Slack and Facebook's efforts, as well as Facebook's decision to integrate chatbot capabilities into their Messenger, we experienced an unprecedented hype for the smart bots in 2016. The use...

Our digital life – a digina story

Events Alexander Pinker -
Digital services and devices are changing our lives more and more. On one day alone, we generate 2.5 trillion bytes and I suspect that this number has become obsolete again at this...

Customer needs in digital retail – after-sales

Innovation Alexander Pinker -
The after-sales phase is a central phase for the retail to ensure long-term customer loyalty. The perception that the consumer has in this section of his shopping has had a fundamental impact...

Customer needs in digital retail – sales

Innovation Alexander Pinker -
In the sales phase, the aim is for companies to pick up their customers in the best possible way. While in the pre-purchase phase, while he searches for information and details, they...

Customer needs in digital retail – pre-sales

Innovation Alexander Pinker -
Retail is becoming increasingly digitalised. Omnichannel and cross-channel sales have long since become the standard in the connected world. But what is really important to the consumer and how do different generations...
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