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Kategorie: Technology

Chatbots – Opportunities for retailers in eCommerce and at the POS

Artificial Intelligence Alexander Pinker -
Today, technology is evolving so fast that many retailers find it difficult to stay at the forefront of innovation. Chatbots, mobile payment, order-in-store - it soon seems as if new technologies are...

Media Days 2017 – Innovation-Profiling – Crime Scene “Future” (Keynote)

Events Alexander Pinker -
Companies are facing new challenges. Innovation-Profiling helps them to identify trends and technical innovations at an early stage.

chatbots – use in business practice – dpr #21/2017

Chatbots Alexander Pinker -
Chatbots are used in many areas. From the assistant position to the service employee, they can be used in the company. My contribution to the digital publishing report 21/2017 shows what is possible.

Virtual Reality in Event Management

Events Alexander Pinker -
Last weekend I was able to visit the Frankfurt Book Fair in Frankfurt together with one of my initiatives. While we presented Silicon Vilstal and  Farmers seek start-ups in hall 4 at...

Tools for chatbot development – an overview

Artificial Intelligence Alexander Pinker -
Thanks to Microsoft, Slack and Facebook's efforts, as well as Facebook's decision to integrate chatbot capabilities into their Messenger, we experienced an unprecedented hype for the smart bots in 2016. The use...

Our digital life – a digina story

Events Alexander Pinker -
Digital services and devices are changing our lives more and more. On one day alone, we generate 2.5 trillion bytes and I suspect that this number has become obsolete again at this...

Customer needs in digital retail – after-sales

Innovation Alexander Pinker -
The after-sales phase is a central phase for the retail to ensure long-term customer loyalty. The perception that the consumer has in this section of his shopping has had a fundamental impact...

Customer needs in digital retail – sales

Innovation Alexander Pinker -
In the sales phase, the aim is for companies to pick up their customers in the best possible way. While in the pre-purchase phase, while he searches for information and details, they...
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